Who benefits from coaching? Everyone! We all have untapped potential that good coaches can inspire us to achieve. Who is in an excellent position to provide regular coaching? Front line managers who interact regularly with employees.

“People who are coaches will be the norm. Other people won’t get promoted.” ~ Jack Welch, CEO, General Electric

Coaching has become an essential skill for all managers. Think about the best manager you’ve ever had, chances are they believed in you and also made you believe you could accomplish amazing things. Here are a few practical tips to improve coaching in your organization:

  • Develop a Coaching Mindset: A coaching mindset is keeping the thought “I want my employees to be the best they can be” uppermost in your mind during regular interactions.
  • Look for “Coachable” Moments: As you are interacting with your employees, look for opportunities to praise performance or give training tips to improve performance.
  • Provide Specific Feedback: Speaking in generalities will just confuse your employees. Give specific feedback including examples to reinforce or change behavior.
  • Use a Problem Solving Approach: Coaching should be a two way conversation. Get the employee involved in problem solving to develop plans for the future.
“A good coach will make their players see what they can be rather than what they are.” ~ Ara Parasheghian