Sep 1, 2005 | Newsletter
CULTURE: An informal combination of behaviors, values and attitudes that most people in the group take for granted. Why is group culture important? Culture affects such things as the pace at which work gets done, how customers and outsiders are treated, the attention...
Jun 1, 2005 | Newsletter
“Leadership is lifting a person’s vision to higher sights, the raising of a person’s performance to a higher standard.” – Peter Drucker Do you see disciplinary discussions as punishment or as a form of coaching and teaching? Many...
Mar 1, 2005 | Newsletter
‘Whether one approves of people or the way they do their work, their performance is the only thing that counts.” – Peter Drucker Do you dread performance review time? Performance reviews can be anxiety producing for both the manager and the...
Dec 1, 2004 | Newsletter
“The greatest discovery of my generation is that human beings can alter their lives by altering their attitudes of mind.” – William James Employees with bad attitudes…we’ve all seem them. The eye roller, the change resister, the chronic...
