Jun 1, 2017 | Newsletter
What comes to mind when you hear the phrase workplace conflict? Many of us think…tension, arguing, strained relationships, and loss of productivity. Conflict is an inevitable part of workplace relationships and YES it can absolutely be productive. Conflict is...
Mar 1, 2017 | Newsletter
When the road department hears that snow and ice are predicted, they use the saying “stop it before it sticks” and pretreat bridges and overpasses before the storm. They don’t wait until roads become impassable before they act. Do you have employees on your team right...
Dec 1, 2016 | Newsletter
In a couple of weeks, we’ll have a brand-new year, full of possibilities for the future. Did you accomplish everything you wanted in 2016? We can use our past experience to frame how we want to do things differently in 2017. As you reflect on last year do...
Sep 1, 2016 | Newsletter
Go up to any random person and ask them to finish this quote “it’s not what you say its…” When I’ve tried this I always hear the answer “how you say it”. “How you say it” refers to the voice tone, inflection, volume and body language we use when communicating....